Error Message When You Attempt to Open Control Panel After Setup (190367)

RESOLUTION

To resolve this behavior, contact IBM Technical Support to inquire about an updated version of ViaVoice Gold.

To work around this behavior, follow these steps:

1. Click Start, point to Find, and then click Files Or Folders.
2. In the Named box, type setnote.cpl, and then click Find Now.
3. If the file is displayed as "setnote" in the list of found files, follow these steps before proceeding to step 4:
   1. Double-click My Computer, and then click Folder Options on the View menu.
   2. Click the View tab.
   3. Under Files And Folders, click the Hide file extensions for known file types check box to clear it, and then click OK.
   If the file is displayed as "setnote.cpl" in the list of found files, proceed to step 4.
   
   
4. In the list of found files, right-click the Setnote.cpl file, and then click Rename.
5. Type a different name for the Setnote.cpl file (such as Setnote.xxx), and then press ENTER.
6. Quit the Find tool.

WINDOWS MILLENNIUM

To resolve this Behavior for Windows Millennium follow the steps outlined below:

1. Click Start, point to Search and then click For Files or Folders.
2. In the "search for files or folders named" box type setnote.cpl and then click Find Now.
3. If the file is displayed as "setnote" in the list of found files, follow these steps before proceeding to step 4:
   
   

   a. Click the Tools Menu, and then click Folder Options.
   
   b. Click the View tab.
   
   c. In the Advanced Settings box, under Files And Folders, click the Hide file extensions for known file types check box to clear it, and then click OK.
   

   
   If the file is displayed as "setnote.cpl" in the list of found files, proceed to step 4.
4. In the list of found files, right-click the Setnote.cpl file, and then click Rename.
5. Type a different name for the Setnote.cpl file (such as Setnote.xxx), and then press ENTER.
6. Quit the Find tool.