Computer Appears to Hang When You Resume from Standby Mode (190362)
The information in this article applies to:
This article was previously published under Q190362 SYMPTOMS
When you attempt to resume your computer from Standby mode, your computer
may appear to stop responding (hang), and only a blinking cursor may be
displayed on a black screen.
CAUSE
This problem can occur if all of the following conditions exist:
- You use the keyboard or a power management timer to put your computer
into Standby mode.
- An MS-DOS Prompt window is open when your computer goes into Standby
mode.
- Your computer uses Advanced Configuration and Power Interface (ACPI)
features.
This problem can also occur if you are using a PCG-505FX notebook computer with an earlier version of the Novell client software (copyright 1997).
RESOLUTION
To work around this problem, press ALT+TAB to resume your computer from
Standby mode.
To resolve this problem if you are using a PCG-505FX notebook computer with an earlier version of the Novell client software, obtain the latest version of Novell Client32 for Windows 98.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows 98.
MORE INFORMATION
This problem occurs only when Standby mode is invoked using the keyboard
or a power management timer. If you use your mouse to invoke Standby mode,
you are able to resume properly.
| Modification Type: | Minor | Last Reviewed: | 12/16/2004 |
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| Keywords: | kbprb KB190362 |
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