Sound or movie objects play incorrectly or not at all in PowerPoint 97 (190331)
The information in this article applies to:
- Microsoft PowerPoint 97 for Windows
This article was previously published under Q190331
For a Microsoft PowerPoint 2002 version of this article, see 291910.
For a Microsoft PowerPoint 2000 version of this article, see 212286.
SYMPTOMS
If you insert a sound or movie object or apply a sound to the build of
an object in your PowerPoint slide presentation, the sound or movie
object may play incorrectly or it may not play at all.
CAUSE
Your computer may lack the Windows CODECs (compressor/decompressor)
needed for audio or video.
RESOLUTION
If you are using Windows 95, please see the following articles in the
Microsoft Knowledge Base:
142179 Troubleshooting .avi file playback problems in Windows 95
| Modification Type: | Major | Last Reviewed: | 6/23/2006 |
|---|
| Keywords: | kbprb kbsound KB190331 |
|---|
|