PPT97: Pack and Go Never Prompts to Insert Disk in Drive A (190323)


The information in this article applies to:

  • Microsoft PowerPoint 97 for Windows
This article was previously published under Q190323

SYMPTOMS

While attempting to run Pack And Go you may receive the following error message:
A:\ is not accessible.

CAUSE

When running Pack And Go and selecting the A drive as the drive to which to save the file, you are never prompted to insert a disk into Drive A. If there is no disk in Drive A, the error appears.

RESOLUTION

Insert a disk into Drive A and click Retry. It should now work as expected.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
Modification Type:MajorLast Reviewed:7/12/2001
Keywords:kberrmsg kbpng kbprb KB190323
©2002 Microsoft Corporation. All rights reserved.