XCLN: Messages with Attachments Sent over IMS, Attachments Move (190128)



The information in this article applies to:

  • Microsoft Exchange Server 4.0
  • Microsoft Exchange Server 5.0
  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Client 5.0
  • Microsoft Outlook 97 8.0, when used with:
    • the operating system: Microsoft Windows 95
    • the operating system: Microsoft Windows 98
  • Microsoft Outlook 97 8.01, when used with:
    • the operating system: Microsoft Windows 95
    • the operating system: Microsoft Windows 98
  • Microsoft Outlook 97 8.02, when used with:
    • the operating system: Microsoft Windows 95
    • the operating system: Microsoft Windows 98
  • Microsoft Outlook 97 8.03, when used with:
    • the operating system: Microsoft Windows 95
    • the operating system: Microsoft Windows 98
  • Microsoft Outlook 98, when used with:
    • the operating system: Microsoft Windows 95
    • the operating system: Microsoft Windows 98

This article was previously published under Q190128

SYMPTOMS

When a user sends a message with an attachment embedded in the text through the Internet Mail Service (Internet Mail Connector in Exchange Server 4.0), when the message is received, the attachment moves to either the top or the bottom of the message depending on the client. In the Microsoft Outlook client, the attachment will be located at the bottom of the received message with all the text above it. When you open the same message in the Microsoft Exchange 5.0 Client, the attachment is located above the text. Moreover, when the message received in the Outlook client is printed, the attachment moves to the top of the message with the text below it.

WORKAROUND

If the received message has an attachment, have the recipients look both at the top and the bottom of the messages for the attachments.

STATUS

This is by design. It is the default behavior of the Microsoft Exchange and Microsoft Outlook clients for messages received through the Internet Mail Service. The only way to preserve attachment position at this time is with TNEF (Transport Neutral Encoding Format).

Modification Type:MinorLast Reviewed:8/16/2005
Keywords:kbprb KB190128