Err Msg: This Software Does Not Support Windows 98 and... (188865)



The information in this article applies to:

  • Microsoft Windows 98

This article was previously published under Q188865
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

SYMPTOMS

When you attempt to install the Hewlett-Packard (HP) ScanJet 5100C scanner software, you may receive the following error message:
This software does not support Windows 98 and Windows NT. It requires Windows 95.

When you click Next, the HP ScanJet 5100C Setup program quits.

CAUSE

This behavior occurs because the HP ScanJet 5100C scanner software is not compatible with Windows 98.

RESOLUTION

To resolve this issue, contact Hewlett Packard to obtain an update to address this issue.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Modification Type:MajorLast Reviewed:7/13/2006
Keywords:kb3rdparty kberrmsg kbHardware kbprb KB188865