XFOR: Internet Mail Service Missing from Control Panel (188632)
The information in this article applies to:
- Microsoft Exchange Server 4.0
- Microsoft Exchange Server 5.0
- Microsoft Exchange Server 5.5
This article was previously published under Q188632 SYMPTOMS
When you use Remove All and Reinstall to recover a Microsoft Exchange
Server computer, and you recover the database files (Priv.edb or Dir.edb),
the Internet Mail Service Connector may appear in the Organization\ Site\
Configuration Container\ Connections Container, but the Internet Mail
Service service may be missing from the Control Panel Services.
CAUSE
If the Internet Mail Service was previously installed and configured on
this Exchange Server computer, the directory or information store database
may have had knowledge of that connector and restored that information to
the Exchange Server computer, but removed the service reference from the
registry.
WORKAROUND
To work around this problem, perform the following steps:
- Delete the Internet Mail Service Connector from the three connections
containers in the Organization, Site, and Configuration containers.
- Run the Internet Mail Service Wizard to configure the Internet Mail
Service connector and create the Internet Mail Service in Control Panel
Services.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbprb KB188632 |
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