XADM: Public Folder Slowness in Folders with Thousands of Messages (188631)

The information in this article applies to:

Microsoft Exchange 2000 Server
Microsoft Exchange Server 5.5

This article was previously published under Q188631

SYMPTOMS

The creation, modification, and deletion of messages in public folders that have many thousands of messages may appear slow.

CAUSE

The Exchange Server information store maintains data for every client regarding the read or unread status of every message. This per-user read/unread processing can cause operations to appear slow when the number of messages in the public folder is very large.

WORKAROUND

To work around this problem, create a hierarchy of folders to distribute the messages so that fewer messages are in each folder.

STATUS

Microsoft recognizes the need for disabling per-user read/unread processing for specific folders in certain circumstances. We have modified Microsoft Exchange Server 5.5 so that it is possible to programmatically disable this processing on a particular folder.

To obtain this feature, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this feature should have the following file attributes or later:

Component: STORE

   File Name     Version
   -----------------------
   STORE.EXE    5.5.2435.0
   MDBMSG.DLL   5.5.2435.0
   GAPI32.DLL   5.5.2435.0

This feature was first included in Exchange Server 5.5 Service Pack 2.

MORE INFORMATION

Disabling per-user read/unread processing for a folder causes the state of read/unread properties to become inconsistent for objects in the folder. This inconsistency may cause confusion among users who expect that they can influence the read/unread state of a message.

To disable per-user read/unread processing for a public folder, a new MAPI folder property has been created. The new property has the following definition and will eventually be added to the EDKMDB.H header file included in the Microsoft Platform SDK. Until such time, you must add the property definition manually in your source code.

    #define PR_DISABLE_PERUSER_READ     PROP_TAG( PT_BOOLEAN,   0x66c5)

Set this property to a non-zero value (TRUE) on the public folder for which you want to modify per-user read/unread processing.

Modification Type:	Minor	Last Reviewed:	4/28/2005
Keywords:	kbFEA kbprb kbQFE KB188631