Error Message Loading McAfee Anti-Virus Drivers (188241)
The information in this article applies to:
This article was previously published under Q188241 SYMPTOMS
When you install Plus! 98, some McAfee Anti-Virus device drivers may not
load, and you may receive an error message.
CAUSE
This problem can occur if you install McAfee VirusScan included with Plus!
98 over an existing installation of McAfee Anti-Virus version 3.1.6 for
Microsoft Windows 3.x.
RESOLUTION
To resolve this problem, remove the references to McAfee Anti-Virus in
the System.ini and Win.ini files. To do this, follow these steps:
- Click Start, point to Programs, point to
Accessories, point to System Tools, and then click
System Information.
- On the Tools menu, click System Configuration
Utility.
- On the System.ini tab, double-click the [386Enh]
folder, and then click the following check boxes to clear
them:
Device=mcfshook.386
Device=mckrnl.386
Device=mcscan32.386
Device=mcutil.386
Device=vshield.386 - Click the Win.ini tab, double-click the [Windows]
folder, and then click the Load= check box to clear it.
NOTE: If you want some programs to load from the Load= line in
the Win.ini file, you can edit the Load= line and remove the
following entry:
C:\Mcafee\Viruscan\Vshwin.exe
- Click OK, and then click Yes when you are prompted to
restart the computer.
If the issue is resolved, you may want to use System Configuration Editor
(Sysedit.exe) to delete the lines you disabled in steps 3 and 4.
STATUSMicrosoft has confirmed that this is a problem in Microsoft Plus! 98 version 1.0.
Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
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Keywords: | kberrmsg kbprb KB188241 |
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