Tutor: Computer Hangs When Playing Game in Preschool Workshop (188137)
The information in this article applies to:
- Microsoft My Personal Tutor: Preschool Workshop 1.0
This article was previously published under Q188137 SYMPTOMS
When you are playing one of the games in My Personal Tutor: Preschool
Workshop, your computer may stop responding (hang).
CAUSE
This behavior can occur if your display adapter is not compatible with My
Personal Tutor: Preschool Workshop.
This issue has been reported with the following display adapter:
- Number 9 GXE 64 Pro, S3 Vision 964, 2 MB VRAM
RESOLUTION
To resolve this issue, reduce the graphics hardware acceleration. To do so,
follow these steps:
- Click Start, point to Settings, and then click
Control Panel.
- Double-click System.
- Click the Performance tab, and then click
Graphics.
- Move the Hardware Acceleration slider until it is one notch to
the right of None (the Basic acceleration setting).
- Click OK, and then click Close.
- When you are prompted to restart the computer, click
Yes.
MORE INFORMATION
You may be able to resolve this issue by obtaining an updated driver for
your display adapter. Contact your hardware manufacturer to inquire if an
updated driver is available for your display adapter.
| Modification Type: | Major | Last Reviewed: | 4/30/1999 |
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| Keywords: | kbdisplay kbenv kbprb KB188137 |
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