Plus! 98: Cannot Play Video Clip in Picture It! Express Help (188068)
The information in this article applies to:
This article was previously published under Q188068
IMPORTANT: This article contains information about editing the registry.
Before you edit the registry, make sure you understand how to restore it if
a problem occurs. For information about how to do this, view the "Restoring
the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key"
Help topic in Regedt32.exe.
SYMPTOMS
When you attempt to play one of the video clips in Microsoft Picture It!
Express Help, you may be prompted to insert the Plus! 98 CD-ROM when the
Plus! 98 CD-ROM is already in the CD-ROM drive.
CAUSE
This behavior can occur if you install Plus! 98 from a hard disk or over
a network.
RESOLUTION
WARNING: Using Registry Editor incorrectly can cause serious problems
that may require you to reinstall your operating system. Microsoft cannot
guarantee that problems resulting from the incorrect use of Registry
Editor can be solved. Use Registry Editor at your own risk.
For information about how to edit the registry, view the "Changing Keys
And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and
Delete Information in the Registry" and "Edit Registry Data" Help topics
in Regedt32.exe. Note that you should back up the registry before you edit
it. If you are running Windows NT, you should also update your Emergency
Repair Disk (ERD).
To resolve this issue, use Registry Editor to change the value data of the
Help Media value in the following registry key
\HKEY_LOCAL_MACHINE\Software\Microsoft\Picture It! Express\InstallDest
to <drive>:\PIE\UAFiles, where <drive> is the
letter of the CD-ROM drive.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Plus! 98,
version 1.0.
| Modification Type: | Minor | Last Reviewed: | 8/18/2005 |
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| Keywords: | kbenv kbprb kbui KB188068 |
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