SMS: Unable to Inventory Software with Year 2000 (188061)

SYMPTOMS

When you try to inventory software, you are unable to query files with a file date of year 2000. The Systems Management Server Administrator program allows you to select a date in the year 2000 in the File Date dialog box, but after clicking OK, the DATE property is not recorded.

For this problem to occur, the file date must have a value between 1/1/00 and 12/31/00. Requesting a file with a date value outside that range works correctly.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

This fix should have the following file attributes:

   Date     Time    Size    File Name Platform
   -------------------------------------------

   7/3/98  4:37pm   369KB   BASE3.DLL  Intel
   7/3/98  4:25pm   625KB   BASE3.DLL  Alpha

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 1.2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.

MORE INFORMATION

To install the hotfix, perform the following steps on the Systems Management Server site server, all workstations where the Systems Management Server Administrator is installed, and the Remote Administrator console. If you are on a remote workstation and have not applied the hotfix to the Remote Administrator console, it may not display the changes.

Close the Systems Management Server Administrator Console.

Stop the following Systems Management Server Services on the site server:

SMS_EXECUTIVE
   SMS_HIERARCHY_MANAGER
   SMS_SITE_CONFIG_MANAGER

Replace the Base3.dll file in the SMS_root_directory\Site.srv\x86.bin directory on the site server or in the Systems Management Server Administrator installation directory on a standalone administrator computer.
Restart the Systems Management Server Administrator Console.
Restart the Systems Management Server Services stopped in step 2.

You can also install the hotfix files on a site server by running Hotfix.exe with the hotfix files and the provided Hotfix.ini file for your platform after you stop the required services.