OL98: (IMO) Addresses in Eudora Nicknames Import Incorrectly (188021)

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

After you import items created in Eudora to the Address Book in Microsoft Outlook 98, you notice recipients that were defined in Eudora Nicknames are imported as individual items with strange entries consisting of shifted elements of the e-mail addresses in the Name field of both the Contacts and Address Book. The actual Nicknames, which Outlook users know as Groups, are converted.

CAUSE

Eudora uses only e-mail addresses in Nicknames, so Outlook uses the e-mail address elements to make a name for the Contact. Names must be manually entered in place of the incorrect names since the Eudora Nicknames use only addresses.

RESOLUTION

Importing Addresses Using the Windows Address Book

An alternate method of converting addresses from the Eudora Nicknames list is to use the import function of the Windows Address Book (WAB). To import using the WAB, follow these steps:

Click the Start button, click Run and then type WAB in the Open box.
On the File menu of the Address Book, click Import and then Address Book.
In the Address Book Import Tool, click to select "Eudora Pro or Light Address Book (through v3.01)." Click OK.
On the Tools menu, click Options and click to select, "Share contact information among Microsoft Outlook and other applications. Address book data will be stored in the Microsoft Outlook Contact Store." This option ensures that the WAB addresses appear in Contacts.
To use a Group converted from a Eudora Nickname list, open a new Mail message and click To. Select the Group or Contact from the list.

REFERENCES

Eudora is manufactured by Qualcomm, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.