Internet Information Server Does Not Let You Save Changes to Web Page (187906)

The information in this article applies to:

Microsoft Internet Information Server 4.0

This article was previously published under Q187906

We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx

SYMPTOMS

If you open an .htm file in WordPad and make a change to the file, and then open the .htm file in Internet Explorer and try to save the changes made in WordPad, the following error message appears:

The Document <your_page.htm> is in use by another application and
cannot be accessed.

CAUSE

Internet Information Server (IIS) 4.0 caches file handles. If no one requests the file or the page is not refreshed for one minute, IIS releases the handle. This behavior is by design.

NOTE: IIS opens the page read-only.

WORKAROUND

To work around this problem, use another editing tool to make the necessary changes. Notepad and Visual InterDev are two alternative Microsoft editors.

Modification Type:	Minor	Last Reviewed:	6/23/2005
Keywords:	kbprb KB187906