Error Message in Rundll32 Using Horror Channel Desktop Theme (187795)
The information in this article applies to:
This article was previously published under Q187795 SYMPTOMS
When you shut down your computer, you may receive one of the following
error messages if you are using the Horror Channel desktop theme:
- RUNDLL32 caused a General Protection Fault in module wfm0011.acv
- EXPLORER caused a General Protection Fault in module wfm0011.acv
When you restart the computer, it may stop responding (hang).
CAUSE
This behavior can occur if a Creative Labs sound card using Windows 3.x
drivers is installed in the computer.
RESOLUTION
To resolve this issue, contact Creative Labs to remove the Windows 3.x
sound card drivers. For information about how to contact Creative Labs,
query in the Microsoft Knowledge Base for the following article:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
STATUS
Microsoft has confirmed this to be a problem in Microsoft Plus! 98 version
1.0.
MORE INFORMATION
The third-party contact information included in this article is provided
to help you find the technical support you need. This contact information
is subject to change without notice. Microsoft in no way guarantees the
accuracy of this third-party contact information.
| Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
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| Keywords: | kbprb kbsound KB187795 |
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