OFF98: Office Assistant Search Fails on Foreign Language Strings (187590)
The information in this article applies to:
- Microsoft Office 98 Macintosh Edition
This article was previously published under Q187590 SYMPTOMS
When you use the Office Assistant to search for a Help topic, you may
receive the following response from the Office Assistant:
I don't know what you mean. Please rephrase your question.
You may receive this response even though the text that you entered for the
search is a valid search item.
CAUSE
You may experience this behavior if both of the following are true:
- You have an Apple Language Kit installed on your computer.
-and-
- You have your keyboard set to a language other than U.S.
The Office Help files are written in English; therefore, your search text
must be in English.
NOTE: This article is intended for users of the U.S. English version of
Microsoft Office 98 Macintosh Edition. If you are using a localized version
of Office 98, for example, German, then the Office Assistant will
successfully perform a search in that localized language.
WORKAROUND
To successfully perform a search with the Office Assistant, change the
language of your keyboard to U.S. To do this, click U.S. on the Keyboard
menu.
STATUS
This is by design of the programs included with Microsoft Office 98
Macintosh Edition.
MORE INFORMATION
| Modification Type: | Major | Last Reviewed: | 10/2/2002 |
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| Keywords: | kbprb KB187590 |
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