Plus! 98: Computer Hangs When You Use Organic Art Screen Saver (187379)


The information in this article applies to:

  • Microsoft Plus! 98
This article was previously published under Q187379

SYMPTOMS

When you use the Organic Art screen saver included with Plus! 98, your computer may stop responding (hang) at a blue screen.

CAUSE

This behavior can occur if a Matrox m3D 3D accelerator card and a Matrox Millennium 2 display adapter are installed in the computer and graphics hardware acceleration is set to Full.

RESOLUTION

To work around this issue, reduce the graphics hardware acceleration. To do this, follow these steps:

  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click System.
  3. Click the Performance tab, and then click Graphics.
  4. Move the Hardware Acceleration slider until it is one notch to the right of None (the Basic acceleration setting).
  5. Click OK, and then click Close.
  6. When you are prompted to restart your computer, click Yes.

MORE INFORMATION

To resolve this issue, contact Matrox Graphics to inquire about obtaining an updated video driver for the m3D 3D accelerator card that is compatible with the Organic Art screen saver.

The third-party products discussed here are manufactured by Matrox Graphics, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. This issue can also occur if a 3D accelerator card based on the 3DFX Voodoo II chipset is installed in the computer. For information about how to resolve this issue with a Voodoo II-based 3D card, please see the following article in the Microsoft Knowledge Base:

189321 Plus! 98: Cannot Display Organic Art Screen Saver

Modification Type:MinorLast Reviewed:8/18/2005
Keywords:kbdisplay kbprb KB187379
©2004 Microsoft Corporation. All rights reserved.