Error Message Printing Astound Sample File (187328)



The information in this article applies to:

  • Microsoft Windows 98
  • Microsoft Windows 95

This article was previously published under Q187328
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

SYMPTOMS

When you print one of the sample files included with Astound by Gold Disk, Inc., you may receive the following general protection (GP) fault error message:
<Program> caused a general protection fault in module <xxxxxx> at <address range>

CAUSE

This behavior can occur if you try to print the sample file using a Hewlett-Packard (HP) LaserJet 4-series (or later) printer driver, or if you are using an HP LaserJet III-series printer driver on an LPT printer port.

RESOLUTION

To work around this issue, try printing the sample file using an HP LaserJet III-series printer driver. Make sure that the printer is not connected to an LPT port.

MORE INFORMATION

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Modification Type:MajorLast Reviewed:7/13/2006
Keywords:kb3rdparty kberrmsg kbgpf kbprb KB187328