Cannot Change Display Settings for Ascentia P Video Adapter (187216)



The information in this article applies to:

  • Microsoft Windows 98
  • Microsoft Windows 98 Second Edition

This article was previously published under Q187216
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

SYMPTOMS

When you attempt to change your display resolution or color palette, the only resolution available is 640 X 480 and the only color palette available is 16 colors.

CAUSE

This behavior can occur when you install Windows 98 on a computer with an AST Ascentia P video adapter. Windows 98 does not support the AST Ascentia P video adapter.

RESOLUTION

To resolve this issue, contact AST Technical Support to inquire about a possible update to resolve this issue.


Modification Type:MajorLast Reviewed:7/13/2006
Keywords:kbdisplay kbprb KB187216