Error Message: Error 676: The Line Is Busy. Try Again Later. (187215)


The information in this article applies to:

  • Microsoft Windows 98
This article was previously published under Q187215

SYMPTOMS

When you attempt to connect to your Internet service provider (ISP) to check for new e-mail and you receive a busy signal, Dial-Up Networking may not attempt to redial even though it is configured to do so, and you may receive the following error message:
Error 676: The line is busy. Try again later.

CAUSE

This problem can occur if you attempt to connect to your ISP using Microsoft Outlook Express, or by double-clicking the Dial-Up Networking connection to your ISP.

RESOLUTION

To work around this problem, use either of the following methods:

Method 1

Connect to your ISP using Microsoft Internet Explorer, and then check for new mail using Outlook Express.

Method 2

Click OK when you receive the error message, and then click Connect to attempt to connect again.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 98.
Modification Type:MinorLast Reviewed:12/16/2004
Keywords:kbprb KB187215
©2004 Microsoft Corporation. All rights reserved.