XWEB: Application Error When Using User-defined View with DBCS (186928)


The information in this article applies to:

  • Microsoft Outlook 97 8.01, when used with:
    • the operating system: Microsoft Windows 98
    • the operating system: Microsoft Windows 95
    • the operating system: Microsoft Windows NT
  • Microsoft Outlook 97 8.02, when used with:
    • the operating system: Microsoft Windows 98
    • the operating system: Microsoft Windows 95
    • the operating system: Microsoft Windows NT
  • Microsoft Outlook 97 8.03, when used with:
    • the operating system: Microsoft Windows 98
    • the operating system: Microsoft Windows 95
    • the operating system: Microsoft Windows NT
  • Microsoft Outlook 98 8.5, when used with:
    • the operating system: Microsoft Windows 98
    • the operating system: Microsoft Windows 95
    • the operating system: Microsoft Windows NT
  • Microsoft Exchange Server 5.5
This article was previously published under Q186928

SYMPTOMS

When you create a form with double-byte character set (DBCS) fields, publish it in a public folder, and create a user-defined view with DBCS fields on the public folder, an application error may occur.

CAUSE

---------1---------2---------3---------4---------5---------6---------7-----
----8
An invalid value is set in a field value of a form due to mishandling DBCS. This value points to an unallocated location in memory.

WORKAROUND

To work around this problem, remove the public folder that contains the form with DBCS fields, and then recreate and re-publish a form with single- byte character set (SBCS) fields instead of DBCS.

STATUS

Microsoft has confirmed this to be a problem in the products listed above.

A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

MORE INFORMATION

The Drwtsn32.log file may show a failure similar to the following. (Note especially the function names listed on the stack back trace.) 
   Application exception occurred:
   App: outlook.dbg (pid=101)
   When: 5/22/1998 @ 19:17:39.137
   Exception number: c0000005 (access violation)

   State Dump for Thread Id 0x71

 eax=00000000 ebx=0012ee44 ecx=00000000 edx=0012ee44 esi=00317cb4
 edi=0012ee64
 eip=30708ec5 esp=0012eda0 ebp=0012eda0 iopl=0         nv up ei pl zr na po
 nc
 cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000
 efl=00000246

 function: MsoCchWzLen
        30708eb8 55               push    ebp
        30708eb9 8bec             mov     ebp,esp
        30708ebb 8b4508           mov     eax,[ebp+0x8]
 ss:0103d7a6=????????
        30708ebe a903000000       test    eax,0x3
        30708ec3 753e             jnz     MsoCchWzLen+0x4b (30708f03)
 FAULT ->30708ec5 8b10             mov     edx,[eax]
 ds:00000000=????????
        30708ec7 8d4004           lea     eax,[eax+0x4]
 ds:00f0ea06=????????
        30708eca 8bca             mov     ecx,edx
        30708ecc 81ea01000100     sub     edx,0x10001
        30708ed2 33d1             xor     edx,ecx
        30708ed4 81e200800080     and     edx,0x80008000
        30708eda 74e9             jz      MsoCchWzLen+0xd (30708ec5)
        30708edc 2b4508           sub     eax,[ebp+0x8]
 ss:0103d7a6=????????
        30708edf c1e801           shr     eax,0x1
        30708ee2 6685c9           test    cx,cx
        30708ee5 8d40fe           lea     eax,[eax-0x2]
 ds:00f0ea06=????????
        30708ee8 740f             jz      MsoCchWzLen+0x41 (30708ef9)

 *----> Stack Back Trace <----*

 FramePtr ReturnAd Param#1  Param#2  Param#3  Param#4  Function Name
 0012eda0 6e204066 00000000 0012edc8 6e205b94 00000000 mso97!MsoCchWzLen
 0012edac 6e205b94 00000000 0012f130 00ba1ae4 00000000
 outllib!DllGetClassObject
 0012edc8 6e2e39ba 0012ee44 00317c94 00000001 0012eea4
 outllib!DllGetClassObject
 0012eddc 6e2e3520 00317c5c 0012ee44 0012f130 00000008
 outllib!RenExitInstance
 0012eea4 6e2e346f 0012f130 0012eed0 6e1d46f4 0012f130
 outllib!RenExitInstance
 0012eeb0 6e1d46f4 0012f130 00ba1ae4 00000000 0012f130
 outllib!RenExitInstance
 0012eed0 6e1d4691 00000009 00306cc8 00000000 6e2e3461
 outllib!DllGetClassObject
 0012ef38 6e2e345d 0012f130 00306cc8 00000000 6e2e3461
 outllib!DllGetClassObject
 0012ef50 6e23ffcb 0012f130 00306cc8 00306cb8 0012eff0
 outllib!RenExitInstance
 0012ef64 6e2e3330 6e2e3408 0012f130 00306cb8 0012f130
 outllib!DllCanUnloadNow
 0012eff0 6e2e32f5 0012f130 00306b70 0012f018 6e2e32c0
 outllib!RenExitInstance
 0012f000 6e2e32c0 0012f130 00306cb8 0012f130 00305020
 outllib!RenExitInstance
 0012f018 6e2e3159 0012f130 00000000 80004005 0012f150
 outllib!RenExitInstance
 0012f02c 6e1fedef 0012f130 00000000 00301910 00301250
 outllib!RenExitInstance
 0012f150 6e1e9245 003053dc 00316954 00000000 00303abc
 outllib!DllGetClassObject
 0012f1c0 6e1ecffc 00000000 00316954 00000000 00000000
 outllib!DllGetClassObject
 0012f238 6e1ecae4 0006f017 00000000 000000c0 46000000
 outllib!DllGetClassObject
 0012f2b8 6e24c2e3 0006f017 00000000 000000c0 46000000
 outllib!DllGetClassObject
 0012f30c 6e24c20c 00000002 6e213e60 0015d910 0012fa18
 outllib!DllCanUnloadNow
 0012f320 6e200111 00301608 00000002 6e213e60 0015d910
 outllib!DllCanUnloadNow
 0012fa18 6e1cfbcc 00000064 0012fc0c 0012fa68 00301af0
 outllib!DllGetClassObject
 0012fa60 6e1cfab4 00000000 00000064 0012fc0c 0000004e
 outllib!DllGetClassObject
 0012fb04 6e1d1009 00301af0 003600fe 0000004e 00000064
 outllib!DllGetClassObject
 0012fb20 77e71e3b 003600fe 0000004e 00000064 0012fc0c
 outllib!DllGetClassObject
 0012fb4c 77e73097 00867918 0000004e 00000064 0012fc0c user32!BeginPaint
 0012fb6c 70ff163f 003600fe 0000004e 00000064 0012fc0c user32!SendMessageW
 0012fbf0 71008a38 00154a78 fffffe3d 0012fc0c 0015db10 COMCTL32!Ordinal271
 0012fc74 71007f4a 00154a78 fffffe3d 00151588 0015db10
 COMCTL32!ImageList_GetIcon
 0012fca0 7101fe4d 00154a78 00000009 0015db10 00000001
 COMCTL32!ImageList_GetIcon
 0012fccc 710187d7 00000004 00000000 00000000 00000051 COMCTL32!Ordinal233
 0012fd20 77e7288d 004d00fc 00000201 00000001 01090051 COMCTL32!
                                                      CreateMappedBitmap
 0012fd3c 77e72918 ffff00ee 004d00fc 00000201 00000001
   user32!ClientToScreen
 0012fd5c 6e1cfed1 ffff00ee 004d00fc 00000201 00000001
 user32!CallWindowProcA
 0012fd7c 6e1d10e6 00000201 00000001 01090051 00301b78
 outllib!DllGetClassObject
 0012fd9c 6e1cfd6b 00000001 00000051 00000109 00301b78
 outllib!DllGetClassObject
 0012fde4 6e1cfab4 00000201 00000001 6e2475b0 008679d0
 outllib!DllGetClassObject
 0012fe88 6e1d1009 00301b78 004d00fc 00000201 00000001
 outllib!DllGetClassObject
 0012fea4 77e71250 004d00fc 00000201 00000001 01090051
 outllib!DllGetClassObject

Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbbug kbfix kbQFE KB186928
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