XWEB: OWA: Macintosh: No Default Selection for Unresolved Recipient(s) (186887)



The information in this article applies to:

  • Microsoft Internet Explorer 4.01 for Macintosh
  • Microsoft Outlook Web Access 5.5 SP 1
  • Microsoft Exchange Server 5.5

This article was previously published under Q186887

SYMPTOMS

When you use the Outlook Web Access (OWA) client from a Macintosh computer using Internet Explorer to send a message in which a recipient is not resolved, the following error message will appear:
[Accept These Choices]
[Cancel]
All addresses must be resolved before this item can be sent. The address for the following recipient(s) could not be resolved. Please choose an action for each recipient. If you choose to ignore a recipient, that entry will remain unchanged.

* Recipient_Name has no matches.
o Ignore this recipient
o Delete this recipient
In this case, neither Ignore nor Delete options are selected.

If you do not select an option and select [Accept These Choices], the message is cancelled and not sent.

WORKAROUND

To work around this problem, you must select either option for each unresolved recipient, or select cancel, and edit the recipient field(s).

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbbug kbnofix KB186887