FIX: Lock Error Occurs When Deleting a File from an FTP Directory (186802)



The information in this article applies to:

  • Microsoft Internet Information Server 4.0

This article was previously published under Q186802
We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

SYMPTOMS

On the computer running Internet Information Server (IIS), attempting to delete a file from an FTP site's directory causes a lock error, and the file cannot be deleted. To work around this problem, stop and restart the Inetinfo process. To do this, use the Internet Service Manager (ISM) to stop and then restart all services under Internet Information Server for that computer.

CAUSE

A client was using FTP to download the file when the download was interrupted. As a result, the lock the system placed on the file during the download was never removed.

Microsoft has confirmed that this is a problem in Internet Information Server 4.0.

STATUS

This problem was corrected in Internet Information Server 5.0.

Modification Type:MinorLast Reviewed:6/23/2005
Keywords:kbBug kbfix kbiis500fix KB186802