XFOR: Performance Issues after Installing Chat Server Extension (186790)
The information in this article applies to:
- Microsoft Exchange Server 5.0
- Microsoft Exchange Server 5.5
This article was previously published under Q186790 SYMPTOMS
After implementing chat-specific server extensions to a chat server, the
chat server's performance may decline, or it may stop responding
altogether. Such server extensions were developed using the Microsoft
Exchange Chat Service Software Development Kit (SDK). This kit is available
with Exchange Server 5.5 Service Pack 1 (SP1) or with Microsoft Commercial
Information Server (MCIS) 2.0.
CAUSE
Implementing a chat server extension that has not been fully tested into a
production environment can result in a decrease in chat server performance.
In some cases, the chat server may stop responding completely.
WORKAROUND
It is recommended to test any decrease in performance by first temporarily
removing any manually-created chat server extensions.
MORE INFORMATION
The Microsoft Exchange Chat Service in Exchange Server 5.5 SP1 and MCIS 2.0
include two sample server extensions, Channel Transcription, and Profanity
Filter. Activating any server extensions on the chat server will result in
some decrease in server performance. The sample server extensions that were
shipped with Microsoft Exchange Chat Service were thoroughly tested for
optimized performance. Consequently, they may only cause minimal decrease
in performance.
Using the Microsoft Exchange Chat Service SDK, you have the ability to
develop your own server extensions.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbprb KB186790 |
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