Problems with Iomega Ditto Tools 3.0 and Windows 98 (186737)
The information in this article applies to:
This article was previously published under Q186737
If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages: 315854 Windows 98 and Windows Me Error Message Resource Center
SYMPTOMS
When you try to start the "The Works" program included with Iomega Ditto
Tools version 3.0, you may receive the following error message:
DT Caused an Invalid Page Fault in Module TFSWNTFY.DLL at 015f:00d713d8
Also, the Ditto Tools and File!Flash programs included with Iomega Ditto
Tools version 3.0 may not work correctly, or at all.
CAUSE
This issue can occur because when you install Iomega Ditto Tools version
3.0, it installs 2 programs, Ditto Tools and File!Flash. These programs in
combination are not fully compatible with Windows 98.
NOTE: This issue is specific to when both programs are installed on your
computer, and does not occur if only one or the other is installed.
RESOLUTION
To work around this issue, either uninstall Ditto Tools or File!Flash, or
contact Iomega to inquire about the availability of a fix for this issue.
MORE INFORMATION
Microsoft has confirmed that this behavior is not caused by a problem in
Windows 98, but may be caused by design changes in Windows 98. For more
information about resolving this issue, contact the program's manufacturer.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
| Modification Type: | Minor | Last Reviewed: | 12/16/2004 |
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| Keywords: | kb3rdparty kbInvalidPageFault kbprb KB186737 |
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