WD98: Opening Word File Displays Network Logon Dialog in Chooser (186440)
The information in this article applies to:
- Microsoft Word 98 Macintosh Edition
This article was previously published under Q186440 SYMPTOMS
When you open a Word document that contains embedded QuickTime files, the
Chooser dialog box appears requesting that you log on to a remote server.
CAUSE
This behavior occurs if the QuickTime file was located on a network server
that you later unmount from the Macintosh desktop.
The server path and user logon information are stored in the Word file, so
that when you open the document, the Macintosh attempts to remount the
server volume containing the QuickTime file. If the server volume is
unavailable, a standard Apple server logon dialog box appears.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article.
MORE INFORMATION
If you connect to the original server volume, Word will open the file
normally, and the inserted QuickTime movie should work.
If you cannot connect to the original server volume or if you click Cancel
in the Chooser dialog box, Word will search the local hard disk and other
server volumes that you are connected to for a copy of the original
QuickTime file. If it cannot find a copy, Word will represent the QuickTime
file with either the default QuickTime placeholder or by a poster frame if
one is present.
| Modification Type: | Major | Last Reviewed: | 10/4/2002 |
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| Keywords: | kbbug kbnetwork KB186440 |
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