OFF98: Prompt for Office CD After Clicking New on the File Menu (186252)


The information in this article applies to:

  • Microsoft Office 98 Macintosh Edition
  • Microsoft Excel 98 Macintosh Edition
  • Microsoft Word 98 Macintosh Edition
  • Microsoft PowerPoint 98 Macintosh Edition
This article was previously published under Q186252

SYMPTOMS

When you click New on the File menu in any of the Microsoft Office 98 Macintosh Edition programs, you may see the following message:
Please insert the disk: Microsoft Office 98
If you click Cancel, you will see the same message. However, if you click Cancel again, the message will go away and the New dialog box will be displayed.

CAUSE

You may see the message described in the "Symptoms" section if you installed the Business Tools and Templates component of the Value Pack on the Microsoft Office 98 CD. When you install this component, an alias called Business Guide Start is copied to your Microsoft Office 98:Templates:Business Tools folder, and this alias is pointing to a file on the CD.

RESOLUTION

To prevent this message from appearing when you click New on the File menu, follow these steps:
  1. Open the Microsoft Office 98:Templates:Business Tools folder on your hard disk.
  2. Move the Business Guide Start alias to the Trash.
  3. Open the Microsoft Office 98:Templates:Business Tools:Guide folder on your hard disk.
  4. Click once on the icon for frameset.htm, to select the item.
  5. On the File menu, click Make Alias.

    This will create an item called "frameset.htm alias" (without the quotation marks).
  6. Drag "frameset.htm alias" to the Microsoft Office 98:Templates:Business Tools folder.
  7. Rename "frameset.htm alias" to "Business Guide Start" (without the quotation marks).

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
Modification Type:MajorLast Reviewed:11/24/2003
Keywords:kbbug kbnofix KB186252
©2003 Microsoft Corporation. All rights reserved.