Blue Screen When Shutting Down with RAS Connection Established (186158)

The information in this article applies to:

Microsoft Windows NT Server 4.0 Terminal Server Edition
Microsoft Windows NT Server 4.0
Microsoft Windows NT Server, Enterprise Edition 4.0
Microsoft Windows NT Workstation 4.0
Microsoft BackOffice Small Business Server 4.0a

This article was previously published under Q186158

SYMPTOMS

Your computer may display a blue screen error message with a STOP 0x0000001E when shutting down if a single or multiple device RAS connection is still established and transmitting data.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Modification Type:	Minor	Last Reviewed:	7/16/2004
Keywords:	kbbug kbfix KB186158