STOP 0x0000000A When Restoring Tape (186081)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
- Microsoft Windows NT Server 4.0
This article was previously published under Q186081 SYMPTOMS
When you use Microsoft Exchange Backup or NTBackup to restore a
DLT2000/4000/7000 tape to a local or remote disk at network speed of 100
megabits per second or higher, the Windows NT computer may receive the
following error:
STOP: 0x0000000A (7fff0000 00000002 00000000 80176524)
The problem is seen only on multiprocessor systems, but it may occur on
single processor systems also.
CAUSE
During a high throughput DLTxxxx restore operation (that is, backup-
dedicated servers), the computer may receive a stop error. This error is
caused by a divide overflow in the Tcpip.sys function, TDIQueryInformation.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix kbQFE KB186081 |
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