GW 2.0: Some JPEG Files May Not Open in Greetings Workshop (186030)
The information in this article applies to:
- Microsoft Greetings Workshop for Windows 95 2.0 Deluxe Edition
- Microsoft Greetings Workshop for Windows 95 1.0 Deluxe Edition
This article was previously published under Q186030 SYMPTOMS
When you save an image scanned from the Visioneer Paperport software as a
jpeg file, the image may not open in Greetings Workshop. The same image
saved in another format, such as a .bmp, opens successfully.
CAUSE
If a product does not meet the requirements as set forth by the Joint
Photographic Export Group (JPEG) for jpeg files, the files may not be
readable.
The method used by Visioneer to process jpeg files may cause the image to
be unreadable by Greetings Workshop.
RESOLUTION
When you scan images from the Visioneer PaperPort to be used in Greetings
Workshop, save the file as a .bmp or .tiff file type.
Visioneer is aware of the problem with jpeg files and has created a fix.
Contact the manufacturer for an update to their .jpg export filter.
For information about how to contact Visioneer, query in the Knowledge
Base for one of the following articles:
65416
Hardware and Software Third-Party Vendor Contact List, A-K
60781
Hardware and Software Third-Party Vendor Contact List, L-P
60782
Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
| Modification Type: | Major | Last Reviewed: | 10/3/2003 |
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| Keywords: | kbprb KB186030 |
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