XFOR: Internet Mail Service Takes Unusually Long Time to Start (185996)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q185996 SYMPTOMS
On a Microsoft Exchange Server computer that contains a directory with a
large number of users, Address Book views, and recipient containers, the
Internet Mail Service may take an unusually long time to start.
CAUSE
When you start the Internet Mail Service, it obtains the entire Address
Book hierarchy, even though it only needs the global address list (GAL). If
the Address Book hierarchy is very large, the Internet Mail Service takes
a long time to start.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem has been corrected in the latest U.S. service
pack for Microsoft Exchange Server version 5.5. For information on
obtaining the service pack, query on the following word in the Microsoft
Knowledge Base (without the spaces):
MORE INFORMATION
When you start the Internet Mail Service, it uses the Messaging
Application Programming Interface (MAPI) to obtain Address Book information
from the Address Book Provider dynamic-link library (Emsabp.dll or
Emsabp32.dll). After you apply the fix, the Internet Mail Service only
requests the GAL.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbbug kbfix KB185996 |
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