SNA Server Manager Not Reflecting Correct Status (185690)
The information in this article applies to:
- Microsoft SNA Server 3.0 SP2
- Microsoft SNA Server 3.0 SP3
- Microsoft SNA Server 4.0
This article was previously published under Q185690 SYMPTOMS
When remotely viewing the status of an SNA Server computer, SNA
Manager may
display a blank status column for a particular connection or print
server.
CAUSE
When sending updates to the MngClient, the MngAgent hits a
boundary
condition, and the DMOD (part of the client server interface)
terminates
the connection between the Manage Client and the Manage Agent.
After that
occurs, the status no longer appears. This problem can be
reproduced on a
connection that has 254 LUs, each of which has an 8-character
name.
However, there may be other cases that hit this boundary
condition.
RESOLUTIONSNA Server 3.0To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack
SNA Server 4.0
Microsoft has confirmed this to be a problem in SNA Server version
4.0.
This problem has been corrected in the latest U.S. Service Pack
for SNA
Server version 4.0. For information on obtaining the Service Pack,
query on
the following word in the Microsoft Knowledge Base (without the
spaces):
S E R V P A C K WORKAROUND
To work around this problem, stop and restart the MngAgent service
on the
server that is not showing a status. The status will usually
disappear
again within a few days.
STATUSMicrosoft has confirmed that this is a problem in SNA Server versions 3.0 SP2and 3.0 SP3 and SNA Server 4.0. This problem was first corrected in SNA Server 3.0 Service Pack 4.
| Modification Type: | Major | Last Reviewed: | 10/23/2003 |
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| Keywords: | kbbug kbfix KB185690 kbAudDeveloper |
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