Err Msg: Restore: File(s) Could Not Be Copied. Restore Could... (185600)



The information in this article applies to:

  • Microsoft Windows CE Services 2.0
  • Microsoft Windows CE Services 2.1
  • Microsoft Windows CE 2.0 for the Handheld PC
  • Microsoft Windows CE 2.1 for the Handheld PC
  • Microsoft Windows CE 2.11 for the Handheld PC
  • Microsoft Windows CE 2.12 for the Handheld PC
  • Microsoft Windows CE 3.0 for the Handheld PC
  • Microsoft Windows CE 3.01 for the Handheld PC
  • Microsoft Windows CE 3.0 Professional Edition for the Handheld PC

This article was previously published under Q185600

SYMPTOMS

When you restore data to a Handheld PC (H/PC) using an Ethernet PC Card, you may receive the following error message:
Restore: File(s) Could Not Be Copied. Restore could not copy the following file(s) to the device. To correct this error, close any programs on your device that may have these files locked and then press Retry. You may choose to skip these files; however, they will not be correctly restored on your device.

Arp.dll Dhcp.dll Ndis.dll

CAUSE

This issue can occur if the ethernet components are in use.

RESOLUTION

To resolve this issue, perform a hard reset on the H/PC, and then restore your data. For information about how to perform a hard reset on your H/PC, please contact the hardware's manufacturer or consult the printed documentation included with your H/PC.

To restore your data, follow these steps:

  1. On the desktop computer, click Start, point to Programs, point to Microsoft Windows CE Services, and then click Mobile Devices.
  2. On the Tools menu, click Backup/Restore.
  3. On the Restore tab, click Restore Now.
  4. Click OK, and then click Restore.

Modification Type:MajorLast Reviewed:11/26/2003
Keywords:kberrmsg kbnetwork kbprb KB185600 kbAudDeveloper