Err Msg: An Error Occurred While Processing a Mobile Channel (185523)


The information in this article applies to:

  • Microsoft Windows CE Services 2.1
  • Microsoft Windows CE for the Palm-size PC, Versions 2.0
  • Microsoft Windows CE for the Palm-size PC, Versions 2.1
  • Microsoft Windows CE for the Palm-size PC, Versions 2.11
  • Microsoft Windows CE for the Palm-size PC, Versions 2.12
  • Microsoft Windows CE for the Palm-size PC, Versions 3.01
  • Microsoft Windows CE for the Palm-size PC, Versions 3.01 Professional Edition
This article was previously published under Q185523

SYMPTOMS

When you connect a Palm-size PC (P/PC) with a desktop computer, you may receive the following error message:
An error occurred while processing a Mobile Channel.

CAUSE

This issue can occur for any of the following reasons:

  • The Channels component is not synchronized.
  • Channels are not being given a high enough percentage of storage memory.
  • There is not enough allocated storage memory or program memory.

RESOLUTION

To resolve this issue, use any of the following methods:

Manually Synchronize the P/PC with the Desktop Computer

To synchronize the P/PC with the desktop computer, follow these steps:
  1. On the desktop computer, click Start, point to Programs, point to Windows CE Services, and then click Mobile Devices.
  2. On the Tools menu, click Synchronize Now.
  3. Close the Mobile Devices window.

Increase the Percentage of Memory Allocated for Channels to Use

To increase the percentage of memory allocated for Channels to use, follow these steps:
  1. On the P/PC, tap Start, and then tap Channels.
  2. Tap the command bar to show all menu names, and then tap Options on the View menu.
  3. In the % Of Storage Memory box, tap or type the percentage of memory you want to allocate for Channels.
  4. Tap OK.

Adjust the Memory Allocated for Storage and Programs

To adjust the amount of memory allocated for storage or programs, follow these steps:
  1. Tap Start, tap Settings, and then tap System.
  2. On the Memory tab, move the Storage Memory/Program Memory slider to allocate more storage or program memory. If you move the Storage Memory/Program Memory slider to the right, you allocate more storage memory. If you move the Storage Memory/Program Memory slider to the left, you allocate more program memory.
  3. Tap OK.
Modification Type:MajorLast Reviewed:11/26/2003
Keywords:kbenv kberrmsg kbprb KB185523 kbAudDeveloper
©2003 Microsoft Corporation. All rights reserved.