OL98: Customization and Forms Help Missing (185450)
The information in this article applies to:
This article was previously published under Q185450 SYMPTOMS
When you ask the Office Assistant in Microsoft Outlook 98 for information
about creating forms, you are referred to Outlook Customization and Forms
in Contents and Index on the Help menu, but that topic does not appear.
CAUSE
You do not have the Development Tools component installed.
RESOLUTION
Add the Development Tools component of Outlook.
To Add Components to Outlook- Click Start on the Windows Taskbar, point to Settings, and then click
Control Panel.
- Double-click the Add/Remove Programs icon.
- On the Install/Uninstall tab, click to select Microsoft Outlook 98,
then click Add/Remove.
- In the Outlook 98 Active Setup dialog box, click Add New Components.
- Depending upon the source of your initial installation, click "Install
from Web" or "Install from CD."
NOTE: If you use the CD for your installation, make sure Microsoft
Internet Explorer is not in offline mode. Work Offline is on the File
menu. If it is checked, click Work Offline to deselect it.
- Click Yes, to allow Active Setup to determine the Outlook components
installed on your computer.
You will see a list of components available for download. If a
particular component is detected by Active Setup, the Status column
on the right displays "Already Installed." If a particular component
is not detected the Status column displays "Not Installed."
- To see more information about a components, click the arrow next to
the item.
- To add a component, click to select the check box to its left.
- Click Next, when you have finished selecting the components to add.
- Click to select a Download Site, then click Install Now.
- When the download is complete, quit all programs and restart your
computer.
MORE INFORMATION
In addition to the Outlook Customization and Forms in Contents and Index,
Microsoft Outlook Forms Help is placed on the Help menu.
REFERENCES
For more information on missing Help files, please see the following
article in the Microsoft Knowledge Base:
183982
OL98: The Office Assistant Cannot Currently Answer
Your Question
Modification Type: | Major | Last Reviewed: | 8/4/1999 |
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Keywords: | kbhowto KB185450 |
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