Windows NT 4.0 Setup Restarts Continuously (185322)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server, Enterprise Edition 4.0
This article was previously published under Q185322

SYMPTOMS

When you attempt to install Windows NT 4.0 on a computer that already has Windows 2000 installed, Setup may continuously restart each time the computer is started without ever finishing.

RESOLUTION

To prevent this problem from occurring, follow this procedure before installing Windows NT 4.0:

NOTE: This method applies only when you run Winnt32.exe from Windows 2000. Winnt.exe (from either MS-DOS or Windows) cannot be used.

  1. Obtain the Winnt32.exe file from the latest Windows NT 4.0 Service Pack, and copy the file to a folder on your hard disk, or double-click the file on the Service Pack compact disc. The Winnt32.exe file is located in the Support\Winnt32 folder.For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

    236158 Winnt32.exe and Setupdd.sys Not Included with SP4, SP5, and SP6

    152734 How to Obtain the Latest Windows NT 4.0 Service Pack

  2. When you are prompted for the location of the Windows NT 4.0 files, supply the path to the I386 folder on the Windows NT 4.0 compact disc.

STATUS

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Modification Type:MinorLast Reviewed:9/22/2005
Keywords:kbHotfixServer kbQFE kbfix kbprb kbsetup KB185322
©2004 Microsoft Corporation. All rights reserved.