Print Problems in Hewlett-Packard Printers and Internet Explorer (185227)
The information in this article applies to:
- Microsoft Internet Explorer 2.0 for Windows 3.1
- Microsoft Internet Explorer 2.01 for Windows 3.1
- Microsoft Internet Explorer 2.1 for Windows 3.1
- Microsoft Internet Explorer 3.0 for Windows 3.1
- Microsoft Internet Explorer 3.01 for Windows 3.1
- Microsoft Internet Explorer 3.03 for Windows 3.1
- Microsoft Internet Explorer 4.0 for Windows 3.1
- Microsoft Internet Explorer 4.01 for Windows 3.1
- Microsoft Internet Explorer 4.5 for Windows 3.1
- Microsoft Internet Explorer 5.0 for Windows 3.1
- Microsoft Internet Explorer 3.02a for Windows 3.1
This article was previously published under Q185227 SYMPTOMS
When you try to print a document that contains Hypertext Markup Language
(HTML) to a Hewlett-Packard printer, the page may not print correctly.
Also, the printer may not respond, eject a blank page, be very slow, or
print a partial image or one that does not match the contents of your
screen.
RESOLUTION
To work around this issue, use the appropriate method:
Hewlett-Packard LaserJet 4 or LaserJet 5 Series
If you are using a Hewlett-Packard LaserJet 4 or LaserJet 5 series
printer, change to the Hewlett-Packard LaserJet 4 or 4M printer driver
that is included with Windows 3.x. To do so, use the following steps:
- In Program manager, double-click Main, and then double-click Control
Panel.
- Double-click Printers, and then double-click Add Printer.
- Follow the instructions on the screen to finish installing the
Hewlett-Packard LaserJet 4 or 4M printer driver
Hewlett-Packard LaserJet Series Printers Before LaserJet 4
If you are using a Hewlett-Packard LaserJet series printer before the
LaserJet 4, copy the information on the screen, paste it into another
program such as Microsoft Word, and then print the information from that
program. For information about how to print the contents of the screen,
click Start, click Help, click the Index tab, type print screen, click Display, and then double-click the "To copy the
window or screen contents" topic.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Internet
Explorer 4.0 and 4.01 for Windows 3.1.
Modification Type: | Major | Last Reviewed: | 12/17/2003 |
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Keywords: | kbprb kbprint KB185227 |
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