OFF98: UNCONF: Bus Errors Opening Mail from Within Excel or Word (185161)
The information in this article applies to:
- Microsoft Excel 98 Macintosh Edition
- Microsoft Word 98 Macintosh Edition
- Microsoft Excel for the Macintosh 5.0
- Microsoft Word for the Macintosh 5.0
- Microsoft Word for the Macintosh 6.0
This article was previously published under Q185161
*********************************************************************
** - WARNING - **
** THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN **
** CONFIRMED OR TESTED BY MICROSOFT. USE ONLY **
** WITH DISCRETION. **
*********************************************************************
SYMPTOMS
In any of the products listed at the beginning of this article, when you
point to Mail on the File menu and then click Open Mail, you may receive
the following error message:
Bus Error at: MarkReadEnclosures+000cc
CAUSE
This problem may occur when using Starnine Mail.
WORKAROUND
To work around this issue, download and install the Starnine Mail 4.1
update. This update can be found at the following World Wide Web site:
The third-party contact information included in this article is provided
to help you find the technical support you need. This contact information
is subject to change without notice. Microsoft in no way guarantees the
accuracy of this third-party contact information.
REFERENCES
For information about how to contact Starnine Mail, query in the Knowledge
Base for one of the following articles:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
| Modification Type: | Major | Last Reviewed: | 11/25/2003 |
|---|
| Keywords: | kbprb KB185161 |
|---|
|