WD98: Unexpected Quit with Error Type 1 Using STF Fax (185148)


The information in this article applies to:

  • Microsoft Word 98 Macintosh Edition
This article was previously published under Q185148

SYMPTOMS

When you click Fax for Fax Setup on the File menu, Word may respond in the following ways:

  • Word will quit with an Error Type 1

    -or-
  • It appears that the fax is being transmitted, but nothing happens.
NOTE: You will receive a similar problem when you attempt to fax from "FaxPrint" in the Chooser.

CAUSE

This problem occurs in Word 98 with STF Fax versions 3.2.1 and 3.2.3 because the Chooser is unable to select "FaxPrint" while in Word 98.

NOTE: STF Fax version 3.2.3 is only available bundles with the PowerBook model of Macintosh computers.

RESOLUTION

To resolve this problem, contact STF Technologies to receive STF Fax version 3.2.5 and the E-update patch.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

For information about how to contact STF Technologies, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Modification Type:MajorLast Reviewed:10/4/2002
Keywords:kb3rdparty kbbug KB185148
©2002 Microsoft Corporation. All rights reserved.