XWEB: Deleting Email Address in OWA Contacts Generates Error (185039)



The information in this article applies to:

  • Microsoft Exchange Server 5.0

This article was previously published under Q185039

SYMPTOMS

If you attempt to delete the e-mail address of a saved Personal Contact in Outlook Web Access, you may receive the following error message:
You must have an e-mail display name associated with the e-mail address.
This will also occur if you attempt to erase an existing e-mail address and leave it blank.

WORKAROUND

To workaround this problem:

  1. First, click the Edit E-mail icon next to the e-mail address field on the General properties page of your saved Contact
  2. A Java script prompt appears. If an e-mail address appears, either select and delete the address, or simply backspace over the address.
  3. Finally, press the spacebar once at the beginning of the e-mail address field to register an entry in the blank e-mail field.

STATUS

Microsoft has confirmed this to be a problem in Outlook Web Access, Exchange 5.5 SP 1.

Modification Type:MinorLast Reviewed:8/16/2005
Keywords:kbprb KB185039