OL98: Unwanted Focus Shift Using Keyboard to Navigate Folders (183881)
The information in this article applies to:
This article was previously published under Q183881 SYMPTOMS
When using the keyboard to navigate between items in the Folder List (for
example by typing the folder name), the focus may change to the information
viewer (the right pane of the Outlook window that contains the objects to
be viewed).
Also, once this occurs, you can no longer change focus between the items in
the Contacts list and the Folder List by pressing SHIFT+TAB.
NOTE: You can still change focus between the information viewer and the
Folder List by pressing CTRL+TAB or F6.
CAUSE
This problem may occur in the Outlook Web views, such as the Organize tool,
the Find tool, or Outlook Today.
RESOLUTION
Once you have selected a Web view or Outlook Today page, you must quit and
restart Outlook to have keyboard navigation work normally again. It will
continue to work normally until you select one of the views mentioned in
the "Cause" section.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Outlook 98.
MORE INFORMATION
For example, if you change focus to the Folder List (using the mouse or
SHIFT+TAB), type a folder name and wait less than a second, the focus moves
to the top item of the folder that's selected instead of remaining on the
folder name in the Folder List.
| Modification Type: | Major | Last Reviewed: | 1/12/2000 |
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| Keywords: | kbbug KB183881 |
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