IBM DTTA-351010 10.1 GB Drive Capacity Is Inaccurate (183654)

The information in this article applies to:

Microsoft Windows NT Server 4.0 Terminal Server Edition
Microsoft Windows NT Workstation 4.0
Microsoft Windows NT Server 4.0
Microsoft Windows NT Server, Enterprise Edition 4.0

This article was previously published under Q183654

SYMPTOMS

Windows NT may incorrectly report the size of the 10.1-gigabytes (GB) capacity IBM DTTA-351010 fixed disk drive to be 7,550-megabytes (7.5 GB), or incorrectly report the size of the 18 GB capacity IBM DTTA-351680 fixed disk drive or a 12 GB Quantum Bigfoot TX fixed disk drive to be 8 GB even though the System BIOS supports INT 13 extensions and can see the full capacity of the drive. Note that this problem may also occur with some Maxtor DiamondMax drives larger than 8.5 GB, and may occur on some hard disks not listed here.

RESOLUTION

To resolve this problem, follow the instructions in the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 197667
TITLE : Installing Windows NT Server on a Large IDE Hard Disk

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Modification Type:	Minor	Last Reviewed:	9/23/2005
Keywords:	kbHotfixServer kbQFE kbbug kbfix KB183654