Schedule + Won't Print Outlook Private Appointments (183650)
The information in this article applies to:
- Microsoft Schedule+ 7.0
- Microsoft Schedule+ 7.5
This article was previously published under Q183650 SYMPTOMS
You cannot use Microsoft Schedule+ 7.0, Schedule+ 7.5, or Schedule+ 95
(Schedule+ 7.x) to print or preview private appointments, contained in a
Microsoft Outlook calendar.
Attempting to print an Outlook calendar from Schedule+, returns no error
message, but the private appointments do not print.
Attempting to preview an Outlook calendar from Schedule+, returns the
following error message:
The print operation could not be completed. Your computer is out of memory.
CAUSE
When a Schedule+ client prints or previews an Outlook calendar, it receives
an error of MAPI_E_NO_ACCESS on the private appointments and module
Msoutl32.dll mishandles the private appointments.
RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUS
Microsoft has confirmed this to be a problem in Schedule+ 7.x. This problem
was first corrected in Exchange Server 5.5 Service Pack 2.
REFERENCES
For more information on the Outlook calendar access patch for Schedule+
7.x, please see the following article in the Microsoft Knowledge Base:
170061 XGEN: Readme.txt for Msoutl32.dll
Modification Type: | Minor | Last Reviewed: | 3/4/2004 |
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Keywords: | kbbug kbfix kbinterop kbQFE KB183650 |
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