CAUSE
The messaging client is improperly formatting a message containing a MIME
attachment. This can occur for messages containing attachments that contain
a left parenthesis "(" within the file name but without the right or
closing parenthesis ")". This is interpreted as a comment rather then the
file name, and the store continuously searches for the closing parenthesis.
For example:
--PART.BOUNDARY.mailhub.4aba.34918213.0001
Content-Type: application/octet-stream
Content-Transfer-Encoding: base64
Content-Disposition: attachment; filename=(JPEG-IM.BMP <-HERE *****
Content-Description: (JPEG-IM.BMP
FTBP-Modification-Date: 12 Dec 2017 10:02:00 Z
FTBP-Object-Size: 167710
It is possible to check the files in the IMCDATA\IN or IMCDATA\OUT
subdirectories for the presence of messages that contain attachments with a
( in the file name. These files are text files. There is no need to check
the archive directories underneath IN or OUT.
RESOLUTION
Exchange Server 5.0
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.0 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Component: Information Store
|
| Mdbmsg.dll | 5.0.1461.91 |
| Store.exe | 5.0.1461.91 |
Exchange Server 5.5
To resolve this problem, obtain the latest service pack for Microsoft Exchange Server version 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: Information Store