OFF98: Remove Office 98 Version 1.1 Cannot Locate Microsoft Office 98 (183594)
The information in this article applies to:
- Microsoft Office 98 Macintosh Edition
This article was previously published under Q183594 SYMPTOMS
When you run the Remove Office 98 v1.1 program, you may receive the
following error message:
Could not locate any copies of Microsoft Office 98 on this volume.
Then, the following message appears
The remove was successful. You should quit, empty the Trash, and
install the most recent release of Microsoft Office 98 now.
and Microsoft Office 98 Macintosh Edition is not removed from your
computer.
CAUSE
This problem occurs when the following conditions are true:
- The Microsoft Office 98 file is located in a folder in the System
Folder.
The Microsoft Office 98 file is normally stored in the Microsoft
Office 98:Office folder. If you move this file to a subfolder in the
System Folder, such as the Extensions folder, the problem described in
this article occurs.
-or-
- You have deleted the Microsoft Office 98 file from your computer.
WORKAROUNDMethod 1 - Use the Office Custom Installer to Remove Office
To work around the problem, use the Microsoft Office Installer, which is
located in the Office Custom Install folder on the Microsoft Office compact
disc (CD), to remove Office 98 from your computer.
For additional information about using the Microsoft Office Installer to
remove Office 98 from your computer, please see the following article in
the Microsoft Knowledge Base:
179861 OFF98: How to Remove Microsoft Office 98 from Your Computer
Method 2 - Drag a Copy of the Microsoft Office 98 File to the Hard Disk
To work around the problem, follow these steps:
- Insert the Office 98 CD into your CD-ROM drive.
NOTE: If you have installed Office 98 from a network volume, connect to
that network volume.
- Drag the Microsoft Office 98 file from the Microsoft Office 98:Office
folder on the Office 98 CD to the Microsoft Office 98:Office folder on
your hard disk.
- Open the folder that contains the Remove Office 98 v1.1 program.
- Double-click Remove Office 98 v1.1.
The Remove Office 98 v1.1 program removes Office 98 from your computer.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products that
are listed at the beginning of this article.
Modification Type: | Major | Last Reviewed: | 10/2/2002 |
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Keywords: | kbbug kbsetup KB183594 |
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