PRJ98: Project Stops Responding When Opening a Project (183454)

SYMPTOMS

In Microsoft Project 98, when you open a project, you may receive one of the following error messages, and you will no longer be able to open the project.

Windows 95

This program has performed an illegal operation and will be shut down. If the Problem persists, contact the program vendor.

If you click Details, you receive the following error message:

WINPROJ caused an invalid page fault in module WINPROJ.EXE at <address>.

Windows NT

An Application Error has occurred and an application error log is being generated.

Winproj.exe
Exception access Violation (oxc0000005), Address: <address>

CAUSE

This problem occurs when you open a project that was saved while the PERT view was active and the Show Arrows option was turned off.

RESOLUTION

To correct this problem, install Microsoft Project 98 for Windows Service Release 1 (SR-1).

To temporarily work around this problem, if you want to save a project while the PERT view is active, make sure the Show Arrows option is turned on. To turn on the Show Arrows option, follow these steps:

In the PERT view, click Layout on the Format menu.
Click to select the Show Arrows check box, and then click OK.

You can now save, close and then reopen the project without problems.

If you encounter the error message described in the Symptoms section of this article and can not follow this workaround, obtain Microsoft Project SR-1 and you will be able to open your project.

STATUS

Microsoft has confirmed this to be a problem in the versions of Microsoft Project listed above.

This problem was corrected in Microsoft Project 98 for Windows, Service Release 1 (SR-1).

For additional information about obtaining and installing SR-1, click the article number below to view the article in the Microsoft Knowledge Base:

185102 PRJ98: How to Obtain and Install MS Project 98 SR-1