OL98: All Contacts Display the Same E-mail Name (183114)
The information in this article applies to:
This article was previously published under Q183114 SYMPTOMS
When you view your Contacts folder in Microsoft Outlook 98, using the
Address Card view, each contact may appear to have your e-mail name.
CAUSE
The Address Card view is corrupted. This may be a result of upgrading over
a beta version of Outlook 98.
RESOLUTION
To resolve this issue use the /cleanviews command line switch.
To run the /cleanviews command-line switch, follow these steps:
- Quit Outlook.
- Click the Start button, and click Run.
- In the Open box, type Outlook, a space, and the command-line switch.
Example: Outlook /cleanviews
- Click OK.
When you reopen Outlook, the Address Card view will display the correct e-
mail name for each contact.
MORE INFORMATION
This problem only occurs when viewing your Contacts folder with the
Address Card view. Other views show the correct e-mail address for each
contact.
REFERENCES
For more information on using the /cleanviews switch, please see the
following article in the Microsoft Knowledge Base:
182112
Title : OL98: Additional Command-Line Switches
| Modification Type: | Major | Last Reviewed: | 8/6/1999 |
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| Keywords: | kbprb KB183114 |
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