Err Msg: The Message You Are Viewing Has Changed. If You Make... (183007)


The information in this article applies to:

  • Microsoft Windows CE 2.0 for the Handheld PC
  • Microsoft Windows CE Services 2.1
  • Microsoft Windows CE Services 2.0
This article was previously published under Q183007

SYMPTOMS

When you synchronize a Handheld PC (H/PC) with a desktop computer, you may receive the following error message:
The message you are viewing has changed. If you make any changes to this copy and save them, you will overwrite the recent changes.
If you tap the H/PC screen anywhere except the OK button, the H/PC may stop responding (hang).

CAUSE

This behavior can occur if an e-mail message is open when you synchronize an H/PC with a desktop computer.

RESOLUTION

To resolve this issue, follow these steps:
  1. Press CTRL+ALT+DELETE to open the Task Manager dialog box.
  2. Tap Inbox, and then tap End Task.
  3. Close all open e-mail messages on the H/PC.
  4. Tap Start, tap Programs, tap Communication, and then tap ActiveSync.
Modification Type:MajorLast Reviewed:11/14/2003
Keywords:kbprb KB183007
©2003 Microsoft Corporation. All rights reserved.