MORE INFORMATION
Word 97
Password Protected Address List:
When you open a password protected Word document in Direct Mail Manager, a
Word session will start and prompt you for the password for the file. To
continue with Direct Mail Manager after entering the password, you must
switch back to Direct Mail Manager by clicking the Direct Mail Manager
button on the Windows taskbar. When you click Next to import your address
list records, the Word session will end and the Direct Mail Manager process
will continue as usual.
NOTE: If you exit the Word session after typing the password for the
address list, you will quit the Word session and Direct Mail Manager.
If you type an incorrect password to open the address list, the following
error message will be displayed:
Error (5408) - The password is incorrect. Word cannot open the
document.
(<drive>:\<path>\<filename>)
This error occurred when attempting to open the address list file
'<drive>:\<path>\<filename>'. Please check that (1) the file exists,
(2) you have selected a file format supported by Direct Mail Manager,
and (3) it is not locked or your access is otherwise restricted.
To continue, click OK to close the error message and then click Next in
Direct Mail Manager to open the address list. A Word session will start up
and Word will again prompt you for the address list password. Type in the
correct password and click OK.
Address List Protected for Comments
When you open an address list in Direct Mail Manager that has been
protected for Comments, you will receive the following error message:
Error (4605) - This method or property is not available because the
document is locked for editing.
This error occurred when attempting to review the fields in the file.
Please check that you have selected a file that is formatted
correctly and it is not locked or your access is otherwise
restricted.
When you click OK to close the error message, you can then select a
different address list.
Address List Protected for Forms
When you open an address list in Direct Mail Manager that has been
protected for Forms, you will receive the following error message:
Error (4605) - This method or property is not available because the
object refers to a protected area of the document.
This error occurred when attempting to review the fields in the file.
Please check that you have selected a file that is formatted
correctly and it is not locked or your access is otherwise
restricted.
When you click OK to close the error message, you can then select a
different address list.
Access 97
When you try to open a password protected Access database file in Direct
Mail Manager, the following error message will appear:
Error (3031) - Not a valid password.
This error occurred when attempting to open the address list file
'<drive>:\<path>\<filename>'. Please check that (1) the file exists,
(2) you have selected a file format supported by Direct Mail Manager,
and (3) it is not locked or your access is otherwise restricted.
When you click OK to close the error message, you can then select a
different address list.
Excel 97
When you try to open a password protected Excel worksheet in Direct Mail
Manager, the following error message will appear:
Error (3274) - External table isn't in the expected format.
This error occurred when attempting to open the address list file
'<drive>:\<path>\<filename>'. Please check that (1) the file exists,
(2) you have selected a file format supported by Direct Mail Manager,
and (3) it is not locked or your access is otherwise restricted.
When you click OK to close the error message, you can then select a
different address list.