WD98: Mail Merge May Affect Existing Toolbars (181763)
The information in this article applies to:
- Microsoft Word 98 Macintosh Edition
This article was previously published under Q181763 SYMPTOMS
When performing a mail merge in Word, toolbars and custom icons either may
be moved from their normal location or may fail to be displayed in the current
document.
Case 1
Word will try to automatically dock the Mail Merge toolbar in the third
position, below the Standard and Formatting toolbars (if only one of these
toolbars is displayed, the Mail Merge toolbar will be docked in the second
position).
All other docked toolbars may either be moved to the right of or below the
Mail Merge toolbar. When the mail merge is complete, Word may not
automatically restore the moved toolbars to their previous locations.
Case 2
When creating a mail merge document based on a custom template that
contains a custom toolbar, the custom toolbar may not be displayed in the
new merge document (for example, this problem will occur with Form Letter
1). This problem will not occur if the custom toolbar is saved in the
Normal template.
In both of these cases, this is new behavior from the previous version
of Word, which inserts the Mail Merge toolbar below all existing toolbars
and displays all custom toolbars.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
| Modification Type: | Major | Last Reviewed: | 10/4/2002 |
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| Keywords: | kbbug kbmerge KB181763 |
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